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SaaS Acronyms

SaaS Acronyms

This section contains explanations of the commonly used acronyms in SaaS.

Financial Acronyms

How do you calculate Annual Contract Value (ACV) for SaaS companies?

How do you calculate the Cost of Customer Acquisition (CAC)?

How do you calculate Contracted Monthly Recurring Revenue (CMRR) in SaaS?

How do you calculate Average Revenue per Paying User (ARP or ARPU)?

How do you calculate Average Revenue Per Account (ARPA) for SaaS companies?

How do you calculate Profit & Loss (P&L) for SaaS companies?

How do you calculate Burn Rate (BR) for SaaS companies?

How do you calculate Monthly Contract Value (MCV) for SaaS companies?

How do you calculate Total Contract Value (TCV) in SaaS?

How do you calculate Average Sales Price (ASP) for a SaaS company?

How do you calculate Monthly Recurring Revenue (MRR) for SaaS companies?

How do you calculate Customer Retention Rates (CRR) in SaaS?

How to calculate the Lifetime Value (LTV) of a Customer

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Negotiations & Contracts Acronyms

What is an RFI/RFP?

What is a proof of concept (POC)?

What is a statement of works (SOW)?

What is a Master Service Agreement (MSA)?

What is Total Cost of Ownership (TCO)?

What is ROI?

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Customer Success Acronyms

What does CSAT stand for in SaaS?

What does NPS stand for in SaaS?

What does SLA stand for in SaaS?

Sales & Marketing Acronyms

What is a KPI?

What is Cost Per Mille in marketing and sales?

What is Cost Reduction (CR) in marketing & sales?

What is a Search Engine Optimization (SEO)?

What is a Search Engine Marketing (SEM)?

What is a Sales Accepted Lead (SAL)?

What is a Product Qualified Lead in sales and marketing in SaaS?

What is an MQL in sales and marketing?

What is an SQL in sales and marketing?

What is a sales kick off in sales?

What does BANT stand for?

What does TAM stand for?

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