How do you calculate Average Revenue Per Account (ARPA) for SaaS companies?

ARPA is an important metric for understanding the profitability and growth of a SaaS company.

Average Revenue Per Account (ARPA) is a measure of the average revenue that a SaaS (Software as a Service) company receives from each of its paying customers in a given period of time. It is an important metric for understanding the profitability and growth of the business.

To calculate ARPA for a SaaS company, you will need to know the following:

  1. Total revenue: This is the total amount of money that the company receives from its paying customers in a given period of time (e.g. month, quarter, year).

  2. Number of accounts: This is the total number of customers who are currently paying for the company's product or service.


Once you have these numbers, you can use the following formula to calculate ARPA:

ARPA = Total revenue / Number of accounts

 

For example, if a SaaS company has total revenue of $100,000 and 100 paying customers, their ARPA would be:

ARPA = $100,000 / 100 = $1,000

 

This means that the company receives an average of $1,000 per customer in a given period of time.

 

It's important to note that ARPA can be affected by changes in the pricing of the company's product or service, as well as changes in the number of paying customers. Tracking ARPA over time can help a SaaS company understand the overall trend of its revenue and identify opportunities for growth.

 

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